At SR SECURITY AND DETECTIVES, we are committed to providing exceptional services to assist students in pursuing their dreams of studying abroad. We understand that circumstances may change, and students may need to request refunds for various reasons. This refund policy outlines the terms and conditions under which refunds may be granted.
1. Application Fee:
The application fee is non-refundable. This fee covers administrative costs associated with processing your application and does not guarantee admission to a specific program or institution.

2. Enrollment Deposit:
An enrollment deposit may be required to secure your place in a program or institution. This deposit is typically non-refundable unless otherwise stated in the specific program's terms and conditions. Please refer to your program's enrollment agreement for details.

3. Tuition and Program Fees:
Tuition and program fees vary depending on the institution and program selected. Refund policies for these fees are determined by the individual institutions and are subject to their terms and conditions. We will provide information about the refund policies of the chosen institution when you apply.

4. Refunds for Canceled Programs:
If a program is canceled by the institution or the program provider, you may be eligible for a full refund of the program fees paid. The specific refund process will be outlined by the institution or program provider.

5. Visa and Immigration Fees:
Fees related to visas, immigration, and other government processes are non-refundable once the application process has begun. It is the responsibility of the applicant to ensure all visa and immigration requirements are met.

6. Refund Requests:
To request a refund, you must submit a written request to our accounts@sr-studyabroad.com , including the reason for the refund and any supporting documentation. Refund requests will be processed within 10-14 business days.

7. Refund Eligibility:
Refunds will be considered under the following circumstances:
Program cancellation by the institution or program provider.
Visa denial due to reasons beyond your control.
Serious illness or extenuating circumstances preventing you from pursuing your study abroad plans.

8. Refund Process:
Refunds will be issued in the same payment method used for the original payment, whenever possible. Processing fees, currency conversion fees, and bank charges may apply and will be deducted from the refund amount.

9. Refund Denial:
Refund requests may be denied in cases where the applicant does not meet the eligibility criteria outlined in this policy or if the request is not submitted within a reasonable timeframe.

10. Appeals:
If your refund request is denied and you believe it was unjustly denied, you may submit an appeal in writing to accounts@sr-studyabroad.com within 7 days. The appeal will be reviewed by our refund committee, and their decision will be final. SR SECURITY AND DETECTIVES is committed to transparency and fairness in handling refund requests. We understand the importance of your investment in your education and strive to assist you to the best of our ability within the confines of institutional and program policies.

Please consult the terms and conditions of your specific program or institution for detailed refund information, as they may have additional policies or requirements. If you have any questions or need further clarification, please don't hesitate to contact us at [Contact Email Address] or [Contact Phone Number].